I don’t like sending information through the Internet. How else may I place an order?
We accept orders online, by telephone, and email.
Do you have a storefront or may I pick up my order?
At this time, we do not offer public hours at our warehouse. All orders must be shipped.
How is my fabric cut and packaged?
All orders are cut with accuracy to ensure you receive the correct yardage. Panels and distinctive stripes are scissor cut and all others are rotary cut. All fabrics are packaged in protective wrap/packaging so they are protected from dirt and odors. Shipping envelopes and boxes are “over taped” to ensure the package will arrive undamaged.
How long does it take for my order to ship?
99% of all orders ship within 2 business days.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express and PayPal.
Is there a minimum fabric cut?
Yes, our minimum cut for cottons is a ½ yard. The minimum for batiks is a 1/4 yard.
Is sales tax charged on my order?
Sales tax is only charged on orders that ship to Utah addresses. The tax rate is 7.25%.
Where do your fabrics come from and how do I know they are first quality?
We guarantee that all of our fabrics are purchased from the manufacturer as first quality goods. We do NOT purchase second runs, flat folds or damaged goods. In a few cases, certain lines are only available through a distributor, but we only work with reputable companies that do not sell second quality goods. Due to the nature of cotton, even first quality goods can have minor flaws, so we make every effort to check every fabric cut before it is shipped.
Is my information secure when ordering on your website?
We take your privacy very seriously. Our site employs the very best security measures available to protect you. All of your personal information including your credit card data is encrypted, which prevents it from being intercepted over the Internet. Our checkout is safely on a secure server. Our site is scanned monthly to maintain PCI compliance. We will NEVER share or sell your personal information, including your email address, to other companies for any reason.