How are packages shipped?
All packages are shipped via the United States Postal Service or UPS by Priority, First Class, or Parcel Select. The least expensive method is used. Special shipping requests may require an additional shipping fee.
How is the fabric packaged?
All fabric orders are neatly folded and placed in a poly bag or protective plastic.
How are the shipping charges calculated?
Shipping charges are calculated by the total weight of your order.
Is there a minimum shipping charge?
Yes. Our minimum shipping charge is $6.30.
Is there anywhere you won’t ship to?
As of June 2019, we only ship to U.S. addresses. Quilt Fabric Closeouts reserves the right to deny shipment of an order when fraud is suspected.
Shipping to all 50 U.S. States, U.S. Territories, and Military Bases
Shipping rates for orders under $79 are based on weight:
0-15.99 ounces: $6.30
1-2.8 lbs: $7.55
2.81-4.4 lbs: $8.15
4.41-8 lbs: $13.60
8.1-12 lbs: $18.70
12.1+ lbs: $19.50
Orders $79+: FREE Shipping
At Quilt Fabric Closeouts, we want you to be happy with your purchase. Returns and exchanges are accepted based on the following policy:
Incorrect or Defective Item(s):
Please inspect your order upon receipt. Return requests must be received within 30 days of the shipping date of the order. We stand by the high quality of our products and service, but unfortunately mistakes do happen. If we have made a mistake on your order, or if you receive a defective item, please follow instructions below to obtain a return authorization. We will gladly issue a full refund or replacement upon receipt and verification of the item(s). We require that the item(s) be returned in the same state in which you received it (ODOR/SMOKE FREE, PET HAIR FREE, UNCUT AND UNWASHED).
Changed Mind or Don’t Like Color:
Please note colors may vary due to monitor/screen settings. If you have a question about a specific color, please feel free to email us at firstname.lastname@example.org. If you receive a fabric and decide you don’t want it after all, you may return it within 30 days and we will provide you with an exchange, credit, or refund for the cost of the item minus a 15% restocking fee and our cost of any free shipping applied. Return shipping charges will not be refunded. We require that the item(s) be returned in the same state in which you received it (ODOR/SMOKE FREE, PET HAIR FREE, UNCUT AND UNWASHED). Any fabrics returns with a strong odor or pet hair will be ineligible for a refund.
Please send us an email at email@example.com detailing your request and to receive a return authorization.
All returns may be sent to:
Quilt Fabric Closeouts
Attn: Returns Dept.
PO BOX 900132
Sandy, UT 84090-0132
Returned Packages After Failure to Claim:
If we receive a returned package marked as unclaimed by recipient, up to two attempts to contact via email will be made. If no response is received after 10 days, the fabrics in the order will be donated to charity.
Incorrect Shipping Address Provided:
Quilt Fabric Closeouts will not be responsible for additional shipping costs incurred due to an incorrect shipping address being provided to us. If a mistake is made by us, we will make it right.
**Please note: If a full order is returned for reasons other than a mistake on our part or damaged goods, and the free shipping offer was applied, the cost of the outbound shipping will be deducted from any refund.